Photobucket problems--help?

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Offline MJonmind

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Photobucket problems--help?

  • on: November 28, 2011, 05:33:36 AM

Does anybody know how I can fix this problem I'm having with my photobucket account?


A couple of days ago suddenly ALL pictures that I put on the forum have switched to this sign that says:


Upgrade to pro today
Bandwidth exceeded
photobucket



I tried deleting about 40 pics from my account, but it still puts that sign everywhere I put pics on any of my threads.


Help, please?   /overreacting/

Offline SpeedDemon1987

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Re: Photobucket problems--help?

  • on: November 28, 2011, 06:02:53 AM
I believe I've found the answer....

http://support.photobucket.com/app/answers/detail/a_id/195/kw/Bandwidth%20exceeded

Looks like you may have to delete the photos taking up the most bandwidth... :S
"I ask for a bad guy, and they give me MICHAEL JACKSON?!?!?"

Offline MJonmind

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Re: Photobucket problems--help?

  • on: November 28, 2011, 03:08:02 PM
Thanks for responding SpeedDemon1987!


My stats tells me its not the amount of pics I have stored, but rather its the usage on sites (mostly all this one) probably my signature pic, which I took off.  It's telling me also to clear browser cache. I don't understand the phrase.  If I clear it all, doesn't that mean ALL pictures that I've ever posted on this site will be removed?  I don't want that.  It also tells me that on the same day as I register, each month the band width adjusts with the usage. Does that mean if I wait till then, my pics here will be restored.  Now I'm scared to put anymore pics up.  Maybe that's why so few people on the forum have signature pics. I took mine off.  I'm so clueless with understanding the whys of these things. 


Has anyone else experienced this?


If anyone has more info to help, I'd appreciate it.
« Last Edit: November 28, 2011, 03:11:27 PM by MJonmind »

Offline ForstAMoon

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Re: Photobucket problems--help?

  • on: November 28, 2011, 03:23:23 PM
Depending what kind of browser you use, cache cleaning may differ, but generally you should have the option in your top menu bar to clear cache

I am using Firefox (mac version), in my case it is in preferences ----> advanced ----> clear now (button close to info on how much storage is used)

In addition, some antivirus programs have the function to clear your cache and cookies, but I am not sure what software you use.

I hope it helps.

Offline MJonmind

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Re: Photobucket problems--help?

  • on: November 28, 2011, 05:07:14 PM
Thanks ForstAMoon.  I think I use Windows for software.  geek/  I'm sorry I'm so clueless.
I don't want to "clear cache" if it means all my pics on this site will be removed, so I guess I'll wait till next month when Photobucket reviews my status again.


I guess it's type only for now for me unless it's a pic from online.  :cry: